Emotional Intelligence

Emotional Intelligence Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others,…
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The ABC’s of Supervising Others

The ABC’s of Supervising Others This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority. This one-day course is designed to help participants overcome many of the supervisory problems that they…
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